UX London presented by Clearleft

15th17th June 2009 Cumberland Hotel, London


UX London presenters represent the cream of user experience practitioners worldwide. By attending, you will gain the wisdom of years of experience from this amazing cast of engaging speakers and effective teachers.

  • Don

    Dr. Don Norman is the author or co-author of fourteen books, with translations into sixteen languages, including: The Design of Everyday Things, Things That Make Us Smart, and The Invisible Computer. Business Week has called this the bible of the ‘post PC’ thinking. His latest book, Emotional Design: Why we love (or hate) everyday things, is available in 9 languages. This book marks the transition from usability to aesthetics, but with the emphasis on a well-rounded, cohesive product that looks good, works well, and gives pride to the owner. The well-rounded product, says Don, will enhance the heart as well as the mind, being a joy to behold, to use, and to own.

    Don has a repertoire of talks on the design of usable and emotionally pleasurable things which he handcrafts for each audience. He works closely with the client to ensure that the talk and message is on-target for the particular needs of the audience.

    Don will be presenting Simplicity vs. Complexity on Day 1.

  • Peter

    Peter Merholz is President of Adaptive Path, an experience strategy and design firm based in San Francisco. He is an experienced information architect, writer, speaker and leader in the field of designing for user experience.

    Peter is a regular speaker at Web design and information architecture conferences, including SxSW and the IA Summit. Peter is a passionate teacher, and has travelled throughout the United States and Europe giving one‐ and two‐day workshops on user experience methods and fundamentals.

    Peter will be presenting 16 (Mostly) Difficult Steps for Becoming a Customer Experience-Driven Organisation on Day 1, and running the Product Strategy and Planning Tools workshop in the afternoon on Day 2.

  • Jared

    If you’ve ever seen Jared speak about usability, you know that he’s probably the most effective, knowledgeable communicator on the subject today. What you probably don’t know is that he has guided the research agenda and built User Interface Engineering into the largest research organisation of its kind in the world. He’s been working in the field of usability and design since 1978, before the term ‘usability’ was ever associated with computers.

    Jared spends his time working with the research teams at the company; he helps clients understand how to solve their design problems, and explains to reporters and industry analysts what the current state of design is all about. Jared is a top‐rated speaker, and presents at over 20 conferences every year, and is the conference chair and keynote speaker at the annual User Interface Conference. Jared is on the faculty of the Tufts University Gordon Institute, and even manages to squeeze in a fair amount of writing time.

    Jared will be presenting What Makes a Design Seem Intuitive? on Day 1, and running the Designing for Content-Rich Sites workshop in the afternoon on Day 2.

  • Jeff

    Jeffrey Veen is one of the founding partners of Adaptive Path and project lead for Measure Map, the well‐received web analytics tool acquired by Google in 2006. After five years with Adaptive Path, Jeff moved on to Google, where he lead the redesign of their Analytics product and managed their web apps UX team. He left Google in May, 2008, to work on personal projects.

    Jeff will be presenting Designing Our Way Through Data on Day 1.

  • Donna

    Donna Spencer is a freelance information architect and interaction designer, a mentor, writer and trainer. She has 9 years experience working in-house and as a consultant doing both strategic and tactical design. She has designed large intranets & websites, e-commerce & search systems, complex business applications, a design pattern framework and a content management system.

    Donna is an experienced speaker who has taught full-day workshops and presented sessions at many local and international conferences, on the topics of information architecture, interaction design and whatever else crosses her mind.

    She spends her remaining spare time weaving, gardening, doing IA community projects, and writing a book on card sorting to be published soon by Rosenfeld Media.

    Donna will be running the Information Architecture: Just the Essentials workshop in the morning, and the Designing for people workshop in the afternoon on Day 2.

  • Eric

    Eric Reiss has been actively involved in the creation of multimedia and web projects for over 30 years. Eric is Chairman of the EuroIA Summit, serves on advisory boards of both the Copenhagen Business School and Kent State University, is Associate Professor of Usability and Design at Instituto de Empresa Business School in Madrid, and is a former two-term president of the Information Architecture Insitute. But don’t hold any of this against him.

    Following a long career as a senior copywriter for one of Europe’s leading business-to-business advertising agencies, he is now CEO of the FatDUX Group, a user-experience consultancy headquartered in Copenhagen, Denmark, with affiliates in Hamburg, London, Cracow, and Los Angeles.

    Eric will be presenting e-Service on Day 1, and running the Copy Writing and the Web workshop in the morning on Day 3.

  • Luke

    Luke Wroblewski is an internationally recognised Web thought leader who has designed or contributed to software used by more than 600 million people. He is currently Senior Director of Product Ideation & Design at Yahoo! Inc. where he leads the design of the world’s most accessed Web page (Yahoo.com) and many other popular products including My Yahoo! and Yahoo! Buzz.

    Luke is the author of two popular Web design books: Web Form Design (2008) and Site-Seeing: A Visual Approach to Web Usability (2002). He also publishes Functioning Form, a leading online publication for interaction designers. Luke is consistently a top-rated speaker at conferences and companies around the world, and is a co-founder and former Board member of the Interaction Design Association (IxDA).

    Luke will be presenting Parti and the Design Sandwich on Day 1, and running the Influencing Strategy by Design workshop in the afternoon on Day 2.

  • Dan

    Dan Saffer, a founder and principal designer at Kicker Studio, has designed interactive products since 1995 that are currently used by millions every day. Dan has led projects for large organisations like Nokia and Time Warner to startups such as Ning and Foxmarks. An international speaker and author, his acclaimed book Designing for Interaction (New Riders) has been called a bookshelf must-have for anyone thinking of creating new designs and has been translated into several languages. His new book, Designing Gestural Interfaces (O’Reilly) was published in December 2008.

    Dan is an internationally-recognised thought leader on design who has spoken at conferences and taught workshops on interaction design all over the world. Dan’s writings on design have appeared in BusinessWeek, Vitamin, and Boxes and Arrows. He has a Masters of Design in Interaction Design from Carnegie Mellon University.

    Dan will be presenting Designing from the Inside Out: Behaviour as the Engine of Product Design on Day 1, and running the Brainstorming and Design Principles workshop in the morning on Day 2.

  • Margaret

    Margaret Hanley is the Head of Consulting at the Web Technology Group in London, UK. She has worked as a User Experience lead and manager over the last seven years in companies ranging from Yellow Pages in Australia and Argus Associates in the US; to Information Architecture Team Leader and Executive Producer at the BBC in the UK and Head of User Experience of DNA, a division of Avenue A| Razorfish. Throughout her time as a manager she has managed teams as large as 50 and as small as three. Her credo is to learn from as many situations as possible especially from your mistakes.

    Margaret will be running the UX Management workshop in the morning on Day 3.

  • Leisa

    Leisa is a London-based freelance User Experience Consultant who works with companies large and small to gather insight from users and apply findings to design. With a background in Information Architecture she eventually decided that being user centred was more than just thinking about users whilst designing, and now incorporates design research into almost every project for a diverse portfolio of clients ranging from large scale public sector to some of the UKs most recent startups.

    Leisa is a regular conference speaker and blogs at Disambiguity.com and her regular soap box topics include Agile UX, Collaboration, Ambient Intimacy and Ambient Sociability, and Designing with Communities.

    Leisa will be running the Design Research workshop in the afternoon on Day 3.

  • Mark

    Mark Baskinger is an assistant professor in the School of Design whose work spans across graphic, product, interaction, and environmental design with expertise in aesthetics, semantics, semiotics and expressing information through product forms to make interaction understandable and intuitive. An international speaker and workshop leader, Mark also conducts Drawing Ideas® courses in conference and business contexts, where he makes design drawing and visual thinking accessible to a broader audience and demonstrates strategies for using sketching to foster collaboration in design processes. See his recent article Pencils Before Pixels in interactions magazine.

    Parallel to his appointment at CMU, he co-directs The Letter Thirteen Design Agency, an interdisciplinary design firm and is a founding member of the EcoDesigners Guild of Pittsburgh.

    Mark will be running the Quick Sketching for Interaction Design workshop in the morning on Day 3.

  • Mark

    William Bardel is an information designer whose work involves improving access and understanding of complex information, ideas and environments. While working for 10+ years at software, architecture, and design firms, Will has designed signage systems and maps for cities, airports, and mass transit, along with annual reports, infographics, dynamic information displays, and statistical data visualisations. Some of his writings on design and visual perception were published in the book Mind Hacks (2005, O’Reilly Press). Will’s information design consultancy, Luminant Design, is based in New York, USA.

    Will has lectured on design issues ranging from urban wayfinding and dynamic mapping to the lost art of the process sketchbook. Drawing Ideas® (co-lectured with Mark Baskinger) is a workshop about the practical value and potential of drawing as a path to discover, develop and communicate ideas. It explains a few methods you can use to employ hand sketching as an effective tool in the context of the design process and idea making.

    Will will be running the Quick Sketching for Interaction Design workshop in the morning on Day 3.

  • Richard

    Richard Rutter is a founding partner and user experience director for Clearleft. He has been designing websites and web applications since the birth of the commercial web, over twelve years ago. Richard leads the user experience team at Clearleft, pioneering innovative approaches to designing fantastic experiences for clients and their customers.

    Richard loves running workshops and speaking at conferences the world over. His current specialist subjects are web typography and interactive wireframing. Richard’s talk with Mark Boulton entitled Web Typography Sucks was voted among the best three panels at South by Southwest 2007.

    Richard will be running the Wireframing Web 2.0 for Design and Definition workshop in the afternoon on Day 3.

  • Cennydd

    Cennydd Bowles is obsessed with making the web a better place and has many years’ experience of doing just that on e-commerce, government and community sites. As a user experience designer at Clearleft, he thinks, writes and practices information architecture, interaction design and usability like there’s no tomorrow.

    Cennydd is an seasoned speaker on user experience topics, and is the author of the recent A List Apart article Getting Real About Agile Design.

    Cennydd will be running the Getting Real with Agile Design workshop in the afternoon on Day 3.

  • James

    A self-confessed ‘user experience professional’, James works for Clearleft in the jolly seaside town of Brighton, England. Part information architect and part interaction designer, when he’s not crafting sandcastles on the beach, James crafts websites that are fun and easy to use.

    Thinking about who he’s worked with makes him feel old and grumpy. But give him a few drinks and he’ll prattle on about his work as a Government agent (DirectGov and the HMRC), his telly-box contacts (like the BBC and Channel 4) or how he remembers when all these social networks were just fields.

    James will be running the Wireframing Web 2.0 for Design and Definition workshop in the afternoon on Day 3.

UX London has finished …for now. Thanks to everyone who attended.